Save on our annual plan

Pay Per Call

  • A single call to a veterinary nurse

  • Triage of your pet health problem

  • Appropriate advice and guidance

  • Access to evidence based pet health and welfare advice and guidance


  • Unlimited 24/7/365 calls to the veterinary healthcare team.

  • Unlimited live chat with our veterinary health care team

  • Advice and guidance from our veterinary healthcare team on pet health, care, and wellbeing issues whenever you need it

  • Access to regularly updated, evidence-based pet health and welfare advice and guidance. This is written by registered and experienced Vets and Nurses

  • Cancel anytime (after first 3 months)


  • All items offered by the 
Standard Plan

  • Referral options to a vet (if applicable to your call)

  • Referral options to subject experts (if appropriate to your call).

  • Enhanced advice is available on mobility support, arthritis care, dental and oral care, nutrition, weight management, behaviour, and bereavement

  • Cancel anytime (after first 3 months)

Frequently Asked Questions

PetGP isn’t here to replace your vet, who is essential to your pet’s health. But we can help you avoid unnecessary visits: in general, two out of every three cases we speak to don’t require an immediate trip to the vet. Simply calling our helpline could save you time, stress and even a significant amount of money.

PetGP veterinary service is available 24 hours a day, 7days a week, 365 days a year.

Every member of our clinical team is registered with the Royal College of Veterinary Surgeons (RCVS) and has at least 3 years post qualification experience in UK veterinary practice. Each of our Vets and Vet Nurses is committed to continuous professional development and completes additional training and development each year. Many of our team have advanced qualifications and knowledge. A large proportion have also worked within referral centres, specialist hospitals and dedicated emergency and critical care clinics.

Whether you have a cat, dog, rabbit, or smaller pet, you can contact us about and aspects of your pet’s health, welfare, or wellbeing. No question is too big or too small. Often discussing things early can prevent problems occurring at a later stage.

Can we help improve your experience?

Whether you’re an existing PetGP customer, or you’re interested in joining us or you have feedback or suggestions. Please contact us.